Price Match Guarantee

What is your price match policy?

We offer a Price Match Guarantee on contact lenses. This means that we will match the final checkout price of any authorized online retailer (as determined by ContactsContactsContacts):

  • • Product must be in stock on the competitor’s site.
  • • Product pricing must be accessible by entering the competitor’s URL directly and navigating to the product page. (Wherein third-party links, Google Ads pricing or geo-targeted pricing cannot be honoured.)
  • • Product must be identical: the same number of boxes with the same number of lenses for the same prescription.
  • • Shipping, handling, and additional fees charged by the competitor will be factored in.
  • • Active sales offered by the competitor will be factored in (except for limited-time offers of less than 48 hours, “limited box quantity” offers, and discontinued product clearance sales). Promotions that have ended are not valid.

The price match cannot be combined with any offer on our site. We will match up to a maximum discount of $100 per order. We allow three price matches within a 30-day period.

RGP lenses are custom-made and therefore excluded from our Price Match Guarantee.

This offer is exclusive to contact lenses. Glasses and sunglasses are not eligible for price matches with other sites.

How do I price match my contact lenses?

To receive the Price Match Guarantee:

  1. Before placing your order or within 14 days of placing your order on our site, you can contact us via our email
  2. A trained representative will validate the final price of the competitor of your choice (including the any shipping and charges, exchange rates, sales taxes, and any other fees charged by the competitor).
  3. We will adjust the price of your order, so it matches the price of the competitor. Note that financial adjustments are performed post-purchase.

The guarantee is based on the competitor’s final price. As such, we cannot combine the competitor’s offer with any coupons or codes featured on our site. This offer does not extend to custom, made-to-order, and RGP lenses.

Why can’t you pricematch my order?

Your order might not match the requirements to be eligible for price matching. Refer to our Price Match Policy and contact us via our email if you’re still unsure why we can’t price match your order.